Keep your school safe using 933 to verify 911 is working properly.

Your school should be testing 911 at least once per year. When staff and phones move locations or new buildings are added, it is important that the correct location information is being sent if 911 is dialed.

How to Test

1. Create a spreadsheet with the following columns: Location Name, Date Tested, Tech Testing, Extension, Building, Room, Campus, Number (DID), Pass, Fail, Needs Repair, Notes
2. Plan a date and let school administrators know about the testing.
3. Verify with the VOIP or technology team that 933 is setup properly and make sure the alert email or other method is not set to trigger for 933. Notification of dialing 911 is a part of Kari's Law and the Ray Baums Act.
4. Depending on your phone system, you can test 911 by dialing 933. If your phone system is configured properly, a computer voice will pick up, read out your address information and call back the number.
5. Test the call back number from your cell phone. Call back numbers should ring directly to the phone you are testing, not the campus main number or front desk.
6. Document the status of each phone in your spreadsheet and open tickets for any repairs needed.

Tips and Tricks

• Setup testing twice per year. Once in April since most staff and phone moves should have happened already and once in November before the fall break.
• Please note that “technically infeasible” in Kari's Law has nothing to do with price. If you need to purchase a DID number for every extension so 911 works properly, please do so. If you have a modern VOIP phone system, you should be able to configure caller id for the main number and 911 separately so outbound calls to non-emergency numbers do not get routed directly to the caller if you want them to go to the front desk and get transferred.
• If you use your classroom phones for bells or paging, this is also a good time to test that the phone receives emergency or paging alerts.
• Every room should have a phone, even a storage room. This is for safety. If a student or staff is hiding during lock down or from a fire, they should always have access to a phone.